Privacy Policy

We take your privacy seriously during your visit to our site. Please take a look at our Privacy Policy and contact us if you have any further questions.


What do we do with your information?

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and use this information to fulfill your order for example, by shipping your purchase to you. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary.

With your permission, we may send you emails about our shop including new products and other updates.

Consent

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting that information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for marketing purposes at anytime, by contacting us using the contact form or writing to us at: Persephone Coelho Illustration, 88 Hampstead Road, Bristol BS4 3HN.

WooCommerce

Our shop is hosted by WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

Payment

When purchasing items from the online shop, you will be directed to Paypal to complete your transaction. Paypal stores your credit or debit card data and encrypts it through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Please note that Persephone Coelho Illustration does not have access to your credit or debit card details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our shop and it's service providers.

Third-party services

Please be aware that third-party service providers used by us, such as payment gateways and other payment transaction processors, have their own privacy policies relating to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

Once you leave our shop’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

When you click on links in our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please fill out the contact form or write to Persephone Coelho Illustration, 88 Hampstead Road, Bristol BS4 3HN