Returns

If you wish to return your order for any reason, you have 21 days to return your items.

All you need to do is post them back in their original, sealed packaging (for example cards would still need to be in unopened cello bags) and post them using the envelopes or boxes they were sent in to ensure their safe arrival. Returned items remain your responsibility until I receive them, therefore it is recommended that you use a tracked delivery service. Once they have arrived safely, I will notify you by email and issue you a refund for your order, minus the original postage costs. Refunds will be made to the payment method on the original order eg. Paypal. Please note that it may take up to 10 working days to appear in your account from the date that you receive the refund confirmation email.

Returns Address

Persephone Coelho
88 Hampstead Road
Brislington
Bristol
BS4 3HN